8 Essential Questions to Ask Roofing Companies

roofing companies
Roofer builder worker dismantling roof shingles

If your roof is in disrepair, it could affect your entire house. Water leaks can lead to toxic mold formation, water damage in your attic, structural damage, pest infestations, and more.

If you think your roof might have incurred damages during a recent storm or know you haven’t had it inspected in a while, it’s time to reach out to a local roofing contractor. However, you shouldn’t just hire the first roofing company you find. You need to take your time to find the best professionals for the job.

But how do you know which roofing companies are the best for your needs? We believe it comes down to asking the right questions. Keep reading for the top eight questions you should ask local roofers to find the best contractor for your home.

1. Do You Have Any References From Previous Customers?

Positive customer reviews are the most reliable sources for gauging a service provider’s credibility. Use google to search for “roofers near me.” Then, follow the link to each company’s website to see if they publish their customer reviews. You can also use Google to search for the company name and “reviews” if you don’t have any luck on their website. Alternatively, ask the company directly if they can provide references.

What do other homeowners have to say about their services?

For example, was the roofing company professional, efficient, and personable? Did they get the job done in a timely manner? did they surprise the customer with any hidden fees?

2. Are You Licensed and Insured?

Next, ask potential roofing companies if they have a current business license through the state. They should also have a valid contractor’s license. The state might also require them to register with the department of labor.

Just as importantly, the roofing contractor you hire should carry professional liability insurance to protect your home and other assets from accidental damages. For example, if a contractor accidentally causes damage to your property or vehicle, their liability insurance would cover the cost of repairs or replacement.

Roofing companies that have employees also need to carry worker’s compensation insurance. This coverage protects the employees if they’re injured on the job. If a roofer throws out his back or falls off a ladder, worker’s compensation will cover his medical bills and lost wages.

3. What Types of Roofing Services and Materials Do You Offer?

Be sure to ask roofers what types of roofing materials they have. If you need a simple roof repair, they must be able to match your current roofing materials. If you’re looking to change things up, see what options they have. For example, our materials include:

  • Cedar shake shingles
  • Composite shingles
  • Metal shingles
  • Tile Shingles
  • And more

Additionally, find out what types of roofing services they offer. If you’re a business, find out if they offer commercial roofing services. If they’re strictly residential, they won’t be able to help you.

4. Do You Provide Warranties and Guarantees

A service provider’s reputation depends on customer satisfaction. As such, they should offer customer guarantees that ensure your satisfaction. If you’re not happy with their work or something was installed incorrectly, what will they do to make things right?

Also, do they carry roofing materials that are backed by manufacturer warranties? These types of warranties guarantee the integrity of the product (with exception to outside forces) for anywhere from 10 to 50 years. Ask the roofing contractor what warranties their products have.

5. What is Your Process for Total Roof Replacements?

When looking at various roofing companies, ask them how they handle total roof replacements. If they say anything about layering over your existing roof, find another roofer. This technique is a shortcut that some roofers take to avoid the process of removing the old roof. This can cause further problems down the road and void your homeowner’s insurance coverage for roof damage.

You should also ask about how they handle removing old materials. Do they bring their own dumpsters? Will they clean up the debris and waste from your property before calling it a day?

6. What Experience Do You Have in the Industry?

Before you hire a roofer, it’s also a good idea to find out how long they’ve been in business. However, there’s nothing wrong with hiring new businesses.

For example, although our company was formed in 2020, we have over 21 years of industry experience. This means two things.

First, we’re willing to prove our credibility to the community by providing first-rate affordable roofing services. And second, we’ve been around the block and have plenty of experience under our belts.

7. How Will You Protect My Property?

Next, ask the various roofing companies how they will protect your property from potential damages and messes. For example, on sloped roofs, it’s not uncommon for materials and debris to slide off the roof. How will they make sure things like nails and other hazardous objects aren’t left hidden in your lawn?

Additionally, if your vehicles are parked close to where they’re working, what steps will they take to protect them? Is there anything you can do to make things easier?

8. Will You Give Me a Free Quote?

Finally, when searching for “roofers near me,” ask the local contractors if they will give you a free quote for your roof repair or replacement. If they want your business, they should be willing to compete with other companies. They should come out to your property and inspect your roof for free. Then, they should provide you with their proposed plan and pricing.

Make sure you get everything in writing. If you decide to sign with a company, it’s also important to make sure the quote and any guarantees/warranties are included in the contract.

Are You Searching for Roofing Companies?

If you know your roof is damaged or think it might be time for an inspection, don’t hesitate to call your local roofing companies. At the very least, you can get a free inspection on your roof to give you peace of mind. Otherwise, their services could help you take the necessary action to repair your roof and protect the rest of your home.

We can help. Contact us today to get a free consultation, we’ll inspect your roof and give you a quote on our services. We look forward to hearing from you.

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